Services
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Write to us with your questions
We are also happy to answer your questions by e-mail.
Call the smart number
Our free* hotline for timetable and fare information is available for you around the clock:
*from all German networks
* The NRW Smart Number is an initiative operated jointly by various transport companies and transport associations in North Rhine-Westphalia. Depending on the caller's region of origin and the time of day, calls are either forwarded to the responsible transport company or the relevant transport association. In some cases, calls are forwarded to external service providers. Detailed information on the companies involved and their data protection guidelines can be found here.