VRS customer support

You ask - we answer!

Local customer advice

The VRS customer support staff is available round the clock on the hotline +49 180 6 50 40 30 (landline 20 ct/call, mobile max. 60 ct/call) to assist with information on timetables and fares.

You can also obtain free timetable information from the speaking timetable by calling +49 800 3 50 40 30.

We will also be happy to answer your questions by email from Monday to Friday between 8.00 a.m. and 8 p.m. Please use our contact form to ensure a quick response to your request:

To the contact form

Have you lost something on the bus or train?

Please contact the transport company in whose vehicle you lost your belongings directly: transport companies in the VRS network