VRS customer support
You ask - we answer!
![Local customer advice Local customer advice](/securedl/sdl-eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpYXQiOjE3MjIwMzUzMzAsImV4cCI6MTcyMjA4MjEzMCwidXNlciI6MCwiZ3JvdXBzIjpbMCwtMV0sImZpbGUiOiJmaWxlYWRtaW4vX3Byb2Nlc3NlZF8vZS8wL2NzbV9LdW5kZW5iZXJhdHVuZ184N2IwNjhlMWU1LmpwZyIsInBhZ2UiOjI1fQ.rCX2MVb-DTDrP9M4v2wirjZmW93x7r9d1kZXX5TSeOo/csm_Kundenberatung_87b068e1e5.jpg)
The VRS customer support staff is available round the clock on the hotline +49 180 6 50 40 30 (landline 20 ct/call, mobile max. 60 ct/call) to assist with information on timetables and fares.
You can also obtain free timetable information from the speaking timetable by calling +49 800 3 50 40 30.
We will also be happy to answer your questions by email from Monday to Friday between 8.00 a.m. and 8 p.m. Please use our contact form to ensure a quick response to your request:
To the contact form
Have you lost something on the bus or train?
Please contact the transport company in whose vehicle you lost your belongings directly: transport companies in the VRS network